Shipping policy
At Clover & Cloth, every order is packed with care, as it has been for the past 27 years.
We know that behind every order is anticipation, excitement, and trust. That is why we take the time to prepare each piece properly before it leaves our hands.
Processing Times
All orders are processed within 1–2 business days of payment confirmation.
During peak periods or seasonal sales, processing times may be slightly longer.
Delivery Times
Once shipped, estimated delivery times within Australia are
🇨🇦 Canada: 6–14 business days
Delivery times may vary slightly depending on location, carrier delays, or seasonal demand.
Free Shipping
For a limited time, we are offering free shipping: Canada-wide.
During our Seasonal Sale, stock is limited. Once these pieces are gone, they will not be restocked.
Tracking Your Order
As soon as your order is shipped, you will receive a confirmation email containing your tracking number. You can locate your parcel at any time using the tracking link. This will be provided after the payment confirmation.
Delays
While we always do our best to ensure timely delivery, delays may occasionally occur due to:
- High seasonal demand
- Carrier disruptions
- Public holidays
- Weather or logistical disruptions
We sincerely appreciate your patience and understanding in these situations.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. Clover & Cloth cannot be held responsible for orders shipped to incorrectly entered addresses.
Lost or Missing Parcels
If your parcel shows as delivered but you cannot locate it, we recommend contacting the carrier directly first. If you still need assistance, please reach out to us. We will do our best to help as quickly as possible.
📩 Customersupport@clover-cloth.com
Contact
If you have questions about your order or shipping, please contact us at:
We aim to respond within 24–48 business hours.